Crit retired from Toyota with 16 years of experience as an Assistant Manager in the Quality Engineering Department. He joined True Lean™ in 2009 as an instructor, while also supporting Toyota suppliers’ Quality departments onsite.
In Quality Engineering, Crit:
- planned and administered Quality Assurance activity;
- issued Quality standards and then monitored conditions to stabilize as required;
- advised, developed, & improved collaboration between Toyota and suppliers; and,
- utilized 8-step problem solving to isolate process issues within Toyota and its suppliers.
He also advised and supported new project launch management, planned & had oversight of investigations, and planned & introduced new equipment. As a True Lean Instructor and Coach, Crit has taught, coached, and mentored numerous individuals in all industries on the principles, practices, and culture of TPS and Toyota Way.